COURSE DURATION
Full time: 52 weeks
Part Time: Up to 2 year
DELIVERY METHOD
This course can be delivered in number of ways, Kindly refer below Delivery Method tab for your preference.
COURSE START DATE
Online / Distance : Anytime (Domestic Students) Face to Face: "Click to refer Intake Calendar"
UNITS OF COMPETENCY
12 Units
Course Code : BSB30115
ELIGIBILITY
- Over 18 years old at the time of enrolment
- Successful completion of IIPD`s language, literacy and numeracy assessment
- Ability to demonstrate core skills and capabilities to a level appropriate to the course.
- Identification Documents
COURSE OVERVIEW
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Unlock your potential career as a /an:
• Customer service adviser
• Data entry operator
• General clerk
• Payroll officer
• Typist
• Word processing operator
Unlock your potential career as a /an:
• Customer service adviser
• Data entry operator
• General clerk
• Payroll officer
• Typist
• Word processing operator
COURSE STRUCTURE
This course consists of 12 units of competency, 1 Core unit and 11 elective units of competency. Students must successfully complete all units to gain their qualification.
Training delivery consists of formal structured training and assessment of the practical application of the theoretical knowledge acquired through the structure training over the duration of the training program.
Training delivery consists of formal structured training and assessment of the practical application of the theoretical knowledge acquired through the structure training over the duration of the training program.
UNITS OF COMPETENCY
| Core Units: | |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace. |
| Elective Units | |
| BSBWRT301 | Write simple documents |
BSBDIV301 | Work effectively with diversity |
BSBCUS301 | Deliver and monitor a service to customers |
BSBADM311 | Maintain business resources |
BSBITU306 | Design and produce business documents |
BSBINN301 | Promote innovation in a team environment |
BSBITU304 | Produce spreadsheets |
BSBCMM301 | Process customer complaints |
BSBITU302 | Create electronic presentations |
BSBWOR301 | Organise personal work priorities and development |
BSBFLM303 | Contribute to effective workplace relationships |
DELIVERY METHODS & ASSESSMENT METHODS
This course is delivered in following ways:Classroom based (Face to Face) - minimum of 20 hours weekly study requires Online Distance based learning
Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.
Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.
COURSE FEE
Refer to IIPD course fees and Charges