SIT50416 – Diploma of Hospitality Management

COURSE DURATION

Full time: 78 Weeks
Part Time: Up to 3 years (Domestic Student only)

DELIVERY METHOD

This course can be delivered in number of ways, Kindly refer below Delivery Method tab for your preference.

COURSE START DATE

Online / Distance : Anytime (Domestic Students) Face to Face: "Click to refer Intake Calendar"

UNITS OF COMPETENCY

28 Units of Competency

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Course Code : SIT50416
CRICOS Course Code: 091004J

ELIGIBILITY
FOR DOMESTIC STUDENT
  • Over 18 years old at the time of enrolment
  • Successful completion of language, literacy and numeracy assessment
  • Ability to demonstrate core skills and capabilities to a level appropriate to the course
  • Identification Documents

FOR INTERNATIONAL STUDENT
  • IELTS 5.5 / TOEFL 46 / PTE Academic 42 / CAE 47 / OET Pass / TOEFL PBT 527 or equivalent
  • Students seeking admission must have completed year 12 or equivalent Australian qualifications in their country.
  • 18 years or above at the time of enrolment
See Department of Immigration and Border Protection website: www.border.gov.au for more details on assessment level requirements for your country.
COURSE OVERVIEW
This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.

Unlock your potential career as a /an:
• Restaurant Manager
• Kitchen Manager
• Front Office Manager
• Chef
• Sous Chef
• Motel Manager
COURSE STRUCTURE
This course consists of 28 units of competency, 13 units of competency which are Core and 15 units of competency which are Elective. Students must successfully complete all units to gain their qualification.

Training delivery consists of formal structured training and assessment of the practical application of the theoretical knowledge acquired through the structure training over the duration of the training program
UNITS OF COMPETENCY

Core Units:

BSBDIV501

Manage diversity in the workplace

BSBMGT517

Manage operational plan

SITXCCS007

Enhance customer service experiences

SITXCCS008

Develop and manage quality customer service practices

SITXCOM005

Manage conflict

SITXFIN003

Manage finances within a budget

SITXFIN004

Prepare and monitor budgets

SITXGLC001

Research and comply with regulatory requirements

SITXHRM002

Roster staff

SITXHRM003

Lead and manage people

SITXMGT001

Monitor work operations

SITXMGT002

Establish and conduct business relationships

SITXWHS003

Implement and monitor work health and safety practices

 

Elective Units:

SITHIND001

Use hygienic practices for hospitality service

SITHIND004

Work effectively in hospitality service

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITHACS004

Launder linen and guest clothes

SITHACS008

Provide accommodation reception services

SITTTSL002

Access and interpret product information

SITTTSL006

Prepare quotations

SITTTSL007

Process reservations

SITTTSL010

Use a computerised reservations or operations system

BSBADM502

Manage meetings

SITXCRI001

Respond to a customer in crisis

BSBCMM401

Make a presentation

BSBITU302

Create electronic presentations

BSBITU306

Design and produce business documents

DELIVERY METHODS & ASSESSMENT METHODS
This course is delivered in following ways:
  • Classroom based (Face to Face)*
  • Online
  • Distance based learning

  • * Requires a minimum of 12 to 20 hours weekly Classroom based study.

    Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.
    COURSE FEE
    Refer to IIPD course fees and Charges